Terms of Service

By placing an order with Penelope's Chest you agree to all terms and conditions of each item ordered..

You agree to all shipping and handling procedures..

You also agree to cancle an order within 24 hours Via email through customer service..

You agree to a 25% restocking fee when terminating an order..

You agree to contact customer service within 48 hrs if there is any issue with product..

You agree to allow 24-48hrs for a response from customer service..

Absolutely No refunds, Exchange only!!